However, if none of the steps worked for you and some of your friends are able to play the game at the same time that means there is some issue with the game files.Due to the server overloading issue, slow download speed comes into the light for most of the Genshin Impact players even after having a faster internet connection. Meanwhile, if in case, the checking for updates error has been fixed for you but the download update speed is very slow, then you should have to continue with the same or you can try to update the game later.Due to the increased number of active players at the same time or due to the server overload, this problem may appear randomly. Additionally, also make sure to check for the update and play the Genshin Impact game during the off-peak time.If none of the common methods worked for you, then you should check whether your internet connection is stable and fast enough or not.You should also restart the PC or console or your device completely to cross-check the issue. Then try to relaunch the game again and check for the error message.First of all, make sure to fully close the Genshin Impact game.
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